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You have 7 days to contact us and 30 days to return it from the date it was received. If this item is in your possession more than 7 days,it is considered used and WE WILL NOT ISSUE YOU A REFUND OR REPLACEMENT. There are NO EXCEPTIONS!
2. All returned items MUST BE in the original packaging and you MUST PROVIDE us with the shipping tracking number, specific reason for the return, and your eBay ID.
3. We will refund YOUR FULL WINNING BID AMOUNT, upon receipt of the item in its original condition and packaging with all components and accessories included,AFTER BOTH Buyer and Seller cancel the transaction from eBay. OR, you may choose to have a replacement.
4. Return shipping is to be paid by the Buyer.
If you have any questions or concerns about your eBay order, please feel free to email us. We will try our best to reply all e-mails within 24 hours. However, no emails will be replied during weekends or holidays. Please allow up to 48 hours delay in receiving our response after long weekends or holidays(Except Chinese Holidays).
Please contact us for resolutions before leaving negative feedback, we strive to providing the greatest service and bringing the highest satisfaction to all of our customers.